Privacy Policy

1. Introduction

Garage Bill (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our website, web application, and related services (collectively, the “Service”). By using the Service, you agree to this policy. If you do not agree, please do not use the Service.

2. Information we collect

2.1 You provide directly

• Account details: name, email, phone number, business or workshop name, and password (stored using industry-standard security practices).
• Business data you enter: customer and vehicle information, bills, payments, inventory, expenses, notes, and files you upload.
• Communications: messages you send to support, feedback, or survey responses.

2.2 Automatically collected

• Technical data: IP address, device type, browser, approximate location derived from IP, and timestamps.
• Usage data: pages or screens viewed, actions taken in the Service, and diagnostic logs to maintain security and performance.

2.3 Cookies and similar technologies

We use cookies and similar technologies to keep you signed in, remember preferences, measure traffic, and improve the Service. You can control cookies through your browser settings; disabling some cookies may limit functionality.

3. How we use information

We use information to:

• Provide, operate, and maintain the Service.
• Process transactions, subscriptions, and support requests.
• Send service-related notices (e.g. security alerts, policy updates) and, where permitted, product updates you can opt out of.
• Improve and develop features, including analytics in aggregated or de-identified form where possible.
• Detect, prevent, and address fraud, abuse, and security issues.
• Comply with legal obligations and enforce our terms.

4. Legal bases (where applicable)

If data protection law requires a legal basis, we rely on: performance of a contract (providing the Service), legitimate interests (security, improvement, and communication that is not overridden by your rights), consent where we ask for it, and legal obligation where required.

5. How we share information

We do not sell your personal information. We may share information:

• With service providers who assist us (e.g. hosting, email, analytics) under strict confidentiality and only as needed to provide the Service.
• If required by law, court order, or governmental request, or to protect rights, safety, and security.
• In connection with a merger, acquisition, or asset sale, with notice as required by law.
• With your direction or consent (for example, if you integrate a third-party tool).

6. International transfers

Your information may be processed in countries where we or our providers operate. Where we transfer personal data across borders, we take steps consistent with applicable law to ensure appropriate safeguards.

7. Data retention

We retain information for as long as your account is active and as needed to provide the Service, comply with law, resolve disputes, and enforce agreements. Business data you store may be retained according to your subscription and backup practices; upon account closure, we may delete or anonymize data within a reasonable period unless law requires longer retention.

8. Security

We implement technical and organizational measures designed to protect information against unauthorized access, loss, or alteration. No method of transmission over the Internet is completely secure; we cannot guarantee absolute security.

9. Your rights

Depending on your location, you may have rights to access, correct, delete, or export your personal data; restrict or object to certain processing; withdraw consent where processing is consent-based; and lodge a complaint with a supervisory authority. To exercise these rights, contact us at the email below. We may verify your identity before responding.

10. Children's privacy

The Service is not directed to individuals under eighteen (18). We do not knowingly collect personal information from children. If you believe we have collected such information, contact us and we will take steps to delete it.

11. Third-party links

Our website or Service may link to third-party sites. We are not responsible for their privacy practices. Please read their policies before providing information.

12. Changes to this policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page and change the “Last updated” date. For material changes, we may provide additional notice (e.g. email or in-app). Continued use after updates constitutes acceptance unless law requires otherwise.

13. Contact us

For privacy-related questions or requests, contact us at support@garagebill.com.