Terms & Conditions

1. Agreement to terms

These Terms & Conditions (“Terms”) govern your access to and use of Garage Bill (the “Service”), including our website, web application, and related services operated by us (“we,” “us,” or “our”). By creating an account, clicking to accept these Terms, or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

2. The service

Garage Bill provides cloud-based tools for auto repair workshops, including billing, payments, inventory and spare parts tracking, customer records, expense management, reporting, and related features as described on our website or in-product. We may modify, suspend, or discontinue features with reasonable notice where practicable. We do not guarantee uninterrupted or error-free operation.

3. Eligibility and accounts

You must be at least eighteen (18) years old and able to form a binding contract to use the Service. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. You agree to provide accurate registration information and to notify us promptly of any unauthorized use.

4. Subscriptions, fees, and trials

Paid plans, pricing, billing cycles, and any free trial terms are presented at signup or on our pricing page. Fees are exclusive of applicable taxes unless stated otherwise. Failure to pay may result in suspension or termination of access. You may cancel according to the cancellation process shown in the Service or as communicated to you.

5. Your data and responsibilities

You retain ownership of business data you submit to the Service (including customer, vehicle, billing, and expense information). You grant us a limited licence to host, process, and display that data solely to provide and improve the Service. You represent that you have the rights and, where required, consents to process personal data you upload. You are solely responsible for the accuracy of invoices, tax treatment, regulatory compliance, and backups of critical records where you deem necessary.

6. Acceptable use

You agree not to:

• Use the Service for any unlawful purpose or in violation of applicable laws.
• Attempt to gain unauthorized access to the Service, other accounts, or our systems.
• Introduce malware, overload infrastructure, or interfere with other users.
• Reverse engineer, scrape, or resell the Service except as permitted by law.
• Use the Service to send spam or misleading communications to third parties.

7. Intellectual property

The Service, including software, branding, documentation, and content we provide (excluding your data), is owned by us or our licensors and protected by intellectual property laws. These Terms do not grant you any rights except the limited right to use the Service as permitted herein.

8. Third-party services

The Service may integrate with or link to third-party services (for example payment or hosting providers). Your use of those services is subject to their terms and policies. We are not responsible for third-party services.

9. Disclaimers

The Service is provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will meet your requirements or be free of defects.

10. Limitation of liability

To the maximum extent permitted by applicable law, we and our affiliates, officers, and employees shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or loss of profits, data, or goodwill, arising from your use of the Service. Our aggregate liability for claims relating to the Service shall not exceed the greater of (a) the fees you paid us in the twelve (12) months before the claim or (b) a nominal amount where no fees were paid, except where liability cannot be limited by law.

11. Indemnity

You will defend and indemnify us against claims, damages, and costs arising from your misuse of the Service, your data or content, or your violation of these Terms, except to the extent caused by our gross negligence or wilful misconduct.

12. Termination

You may stop using the Service at any time. We may suspend or terminate access for breach of these Terms, non-payment, legal requirements, or extended inactivity as described in our policies. Upon termination, your right to use the Service ceases; provisions that by nature should survive (including disclaimers, limitations, and indemnity) will survive.

13. Changes to these terms

We may update these Terms from time to time. We will post the revised Terms on this page and update the “Last updated” date. Material changes may be communicated by email or in-product notice. Continued use after changes become effective constitutes acceptance unless applicable law requires otherwise.

14. Governing law

These Terms are governed by the laws of India, without regard to conflict-of-law rules. Courts located in India shall have exclusive jurisdiction over disputes, subject to any mandatory rights you may have under local consumer law.

15. Contact

For questions about these Terms, contact us at support@garagebill.com.